RESUME of Wilson Mar wilsonmar@gmail.com 310-320-7878 (24 hour cell) US Citizen, Willing to travel or relocate _____________________________________________ CREDIBILITY ADDRESSING MANAGEMENT ISSUES An energetic, team-oriented, and process-focused professional in systems management, measurement, and IT quality assurance. * Degreed in Finance, Economics, and Education as well as IT * Skilled at arranging budgets, measurements, and task plans using MS Project, Excel, Word, Powerpoint, Visio, Sharepoint, and other productivity applications. * Certified in Microsoft Project * Proficient at initiating and facilitating multi-disciplinary teams at all levels of management + American Production and Inventory Control Society (APICS) Certified Production and Inventory Management professional (CPIM). + Project Management Institute (PMI) certified Project Management Professional (PMP). + Toastmasters International certified Competent Toastmaster (CTM). + Scored at or above 90th percentile on Brainbench tests on Written English (Master level), Security, and other technologies. _____________________________________________ CREDIBILITY ADDRESSING TECHNICAL ISSUES * Experienced at designing and presenting measurements using LoadRunner, JMeter, Grinder, and other utilities. * Successful at rapid prototyping, testing, and smooth installation of large complex systems within a mixed environment of internet, client/server, and mainframe technologies (Java, HTML5, CSS, JavaScript with Angular, Bootstrap, C#, ASP, Oracle/MS SQL, etc.) * Won Microsoft Hackathon at CES 2014 * Participated in ATT Hackathons 3 years programming Android, Arduino integrated with Node API web services * Many courses on Business, Systems, and Programming from Lynda, TrainSignal, UCLA Extension, many others * Master of Science, Educational Computing, Pepperdine University, 1985. + Mercury Certified Instructor and Mercury Certified LoadRunner Product Consultant (CPC) + Certified Software Quality Analyst (CSQA) + American Society for Quality Certified Software Quality Engineer (CSQE), Certified Quality Engineer (CQE), Certified Quality Manager. + ISTQB Certified Tester + OMG Certified UML Professional, Intermediate level + Institute for Certification of Computer Professionals certified Computer Systems Professional (CSP). CompTIA A+ and CIW iNet+ + Novell Certified Netware Administrator (CNA). _____________________________________________ EDUCATION/TRAINING * Maintain a popular high-content website and * ISO 9000 Lead Auditor Certification 48-Hour Training by Inchcape-Intertek. * Total Quality Management certificate program, CSU Long Beach. * Quality seminars taught by Dr. W. Edwards Deming, Yoshida, Thurber, and others. * Customer service & sales training through Zig Ziglar, Brian Tracy, and others. _____________________________________________ PROFESSIONAL EXPERIENCE Technical Evangelist and Consultant, Hewlett-Packard (8/12 – 8/14) Defined mobile test services strategy for Android and iPhone apps. Led teams across the world to design and develop sample apps and testing features that include advanced logging and monitoring. Led introduction of Shunra mobile network analytics. Built sample environments and defined step-by-step curriculum for learning and debugging TruClient, web services, and SAP Mobile Platform programs. Provided consulting and mentoring on performance engineering in a cloud environment, including diagnostics on Java and .NET using Oracle/DB2. Defined MS Project schedules and managed using them through the entire application life-cycle. Performance/Capacity Lead Consultant, Orasi, Testpros, HP (1/05 – 8/12) As a certified Mercury Instructor and LoadRunner Consultant, identified and analyzed capacity bottlenecks and robustness issues while leading several of the largest comprehensive performance measurement and load testing efforts on Linux, Solaris, and Windows machines. Planned, designed, scripted, and coordinated high-volume load & stress testing projects on complex VMWare, BEA, TIBCO, Oracle, Hyperion, Peoplesoft, Hibernate, Tomcat, Axis, AJAX, Flex, and COM systems at Mckesson, MetLife, Northrop, Raytheon, Chase, Intralinks, Netbank, and other organizations. Conducted Training. Initiatiated powerful LoadRunner script frameworks and processes. Performance & Capacity Specialist, GoDaddy, Scottsdale, Arizona (11/03 - 1/05) The first to enable operations to proactively tune and predict workload by building (from scratch) a 56 machine performance, stress, and scalability test infrastructure. Measured and tuned load-balanced high-volume email and web applications on Windows 2000/IIS/ASP/.NET and Linux/Apache/PHP technologies using mySQL and MS-SQL. Used LoadRunner 7.8 and 8.0 to test SOAP, XML, IMAP, SMTP, and HTTP protocols from Java, ASP.NET, and Flash applications. Trained and mentored analysts after creating procedures and reports with HTML on SharePoint. SCM Web Test Analyst, Toyota, Long Beach, California (contract 8/02 - 10/03) Measured application performance. Structured flexible RUP & UML-based test plans and scripts to comprehensively test a complex order management system built (using XML, XSLT, ASP, VB, Brio, Infromatica) to speed manufacturing Supply Chain Management. Defined Oracle SQL queries and PL/SQL using SQL Navigator and Toad. Introduced Rational Robot and optimized use of ClearCase and ClearQuest with Crystal Reports, all linked to RequisitePro requirements tracking. Product Test Lead, Citibank Los Angeles and Mumbai (Bombay), India (11/99-7/02) Expanded a team of 12 to 36 in 4 months while also establishing a 12-member offshore software test lab in India. Defined budgets, measurements, project plans, test scripts, and hardware installations to simultaneously test several websites dynamically created to flexibly serve many countries worldwide. Found and documented over 400 defects in a year. Introduced WinRunner and made suggestions for optimizing use of Load Runner and ClearCase. Pioneered methods for end-to-end testing of XML, XSLT, ASP, VB, J2EE, Lotus Domino/Notes 5 applications (including clustering and fail-over testing). Defined and performed testing of encryption systems. Defined time-saving test strategies and trained a team to test a complex web-browser-based system using ASP, MS-SQL, and Crystal Reports to generate and manage rules controlling detailed run-time configuration of IIS servers running server-side VB web applications. Organized and conducted Y2K regression tests. Defined and standardized procedures to ensure installation and smooth operation of secure Windows NT, 2000, and Solaris UNIX servers. Test Architect, VeriTest Lionbridge, Los Angeles and Ireland (8/98- 9/99) Led development of detailed use cases for applications seeking Microsoft Windows 2000 logo certification. Designed scalability tests for Symantec on MS-SQL, Oracle, Exchange, IIS, and Netscape servers. Designed and led globalization tests for Novell and Tivoli conducted in the US and Ireland. Designed and managed keystroke-level tests for hand-held, client/server, and web-based systems for Lanier eDigital and others. Implemented extranets for remote access to test reports and analysis. Introduced Rational Robot, Unified Process, intranets, ISO 9000/25 registration, and other process improvement initiatives. Advanced Technical Training, The Helms Group, Torrance (1/98-7/98 training sabatical) Developed programs and web pages on Java, J2EE, VB, SQL, Windows server & AS/400 configuration. Installed and evaluated Aptivity and other Java/CORBA products. Used Visual Interdev to develop ASP & VB code accessing databases. Process Improvement/Quality Manager, Insync Media, Inglewood (5/95-12/97) Reported to the CEO. Designed and implemented a company-wide process improvement program. Coached teams on data collection, analysis, and experimentation. Used Microsoft Word to create comprehensive policies and procedures. Instituted use of advanced inspection instruments. Developed Intranet-based sales and manufacturing data analysis using Excel worksheets, charts, VBA macros, HTML/JavaScript and with Net Objects Fusion. Systems Advisor/Consultant, Cooperative Systems (4/88 - 5/95) Created visual summaries using Access, Excel, and FOCUS and coded connections to backoffice data repositories at HealthNet. Developed a tracking system for the US Postal Service. Achieved major improvements in teamwork, cycle time, quality, and profitability by facilitating teams to create project plans and databases using TQM techniques and SPC tools. Used Microsoft Project to draft complex project plans for Blue Cross and Lacrimedics. Director of Information Systems (reporting to the President) Benefit Panel Services, Los Angeles (9/87 - 4/88) Recruited and managed programmers and analysts to stabilize systems and expand client/server development capabilities. Evaluated vendors and negotiated volume equipment purchase agreements. Introduced methodologies for designing and estimating client/server systems development. Initiated regular backups, off-site archival, and data communications with banks. Manager of Information Services, Light Signatures Telecredit, Inc., Century City (now out of business) (7/85 - 9/87) Recruited and developed staff and company to apply EDI, C, COBOL & Assembler software configuration management on PC's, mainframes, and HP systems. Spearheaded quality improvement which smoothed 3 shift 24/7 computer operations up-time from 60% to 99%. Analyzed business statistics and formulated business projections. The company manufactured anti-counterfeiting labels for Levi's jeans, perfume makers, and stock certificates using leading-edge printing technology. Systems and Marketing Support Group Leader, Lockheed/IBM CADAM, Burbank (4/82 - 7/85) Held a Top Secret clearance for work at the Lockheed 'Skunk Works.' Led a team of 5 who analyzed, designed, and implemented SQL based COBOL CICS programs and reports to control complex shop-floor work flows and provide quality management systems which cut schedules by 20%. Developed video and written materials to support IBM salespeople worldwide. Survey and Information Technologies Consultant, Bearing Point's predecessor KPMG Peat Marwick, California & New York (8/79 - 4/82) Modified complex integrated accounting and project management systems to provide end-users flexibility and quick access to information for wise business decisions at the State of California, the State of New York, and FMC Corporation. Applied applications development life cycle methodologies and automated design tools. Introduced interactive debugging tools and techniques. Conducted several country-wide opinion surveys for HUD and California agencies. Systems Consultant, Transamerica Financial (5/78 - 8/79 & 10/88 - 7/89) Designed and built complex database systems for managing loans, large projects, and comprehensive targeted mailings. Manager of Student Payroll & Personnel, Loyola Marymount University, Los Angeles (3/77 - 5/78) Student-Manager of 8 to perform all personnel functions, including payroll, salary surveys, EEO & ERISA benefits studies. _____________________________________________ CONTRIBUTIONS Operate the earliest and most popular website on LoadRunner. Wrote articles in prestigious magazines and addressed large audiences on Project Management, Flowcharting, and practical use of statistics. Edited and published newsletters for professionals using several technologies to save printing and postage costs. Advisory Board Member of IBM/United Way Team Tech. Organized TQM Users Group for the printing industry. Board member of LA Organizational Development Network. Chairman of LA American Society for Quality. _____________________________________________ I look forward to hearing back from you soon. - Wilson wilsonmar@gmail.com 310-320-7878 (24 hour cell) Note: This text file is available at http://www.wilsonmar.com/wilsonma.txt An MS-Word version of this resume is available at http://www.wilsonmar.com/wilsonma.doc